Objectives Of Digital Marketing: -
v What Is Email Marketing?
A form of direct
marketing that uses electronic means to deliver
commercial messages to an audience. It
is extremely cost-effective, highly
targeted, customisable on a mass scale
and completely measurable – all of
which make it one of the most powerful
digital marketing tactics.
Email
marketing is a tool for building relationships with both potential and
existing customers. It should maximise
the retention and value of these
customers, ultimately leading to greater
profitability for the organisation
as a whole. A targeted, segmented email
database means that a brand can
direct messages at certain sectors of
their customer base in order to
achieve the best results
v What Is Online Advertising?
Online advertising encompasses advertising in all areas
of the Internet - search engine results pages, adverts placed in emails,
adverts placed on social networks and adverts on the Google display network.
The main objective of advertising is to increase sales by raising brand
awareness online. It can also be more interactive and therefore less
disruptive than traditional advertising or non-interactive online
advertising,
as users, can choose to engage with the advert or not. Online advertising
can be optimised by targeting it to certain geographies and specific
markets
and contextualising it.
v What Is Affiliate Marketing?
Affiliate marketing is a system of reward whereby
referrers are given a “finder’s fee” for every referral they give.
Online, affiliate marketing is widely used to promote websites, with the
referrers being rewarded for every visitor, subscriber or customer
provided
through their efforts. It is thus a useful tactic for branding and acquisition.
v What Is SEO?
This is the practice of optimising a website in order to
rank higher on the search engine results pages. SEO involves working with the
parameters set by search engines to ensure that search engines index it when
people enter a search term that is relevant for a product or service.
SEO has a key role to play in acquisition, as it ensures your
organisation’s
offering will appear in the search results, allowing you to reach
potential
customers. A site that is optimised for the search engines is also a
site that
is clear, relevant and well designed. These elements ensure a great user
experience, meaning that SEO plays a role in retention too.
v What Is PPC?
In a pay per click or PPC system of advertising, the
advertiser only pays for each click on their advert. It is most often used for
the advertising on search engine results pages; it is also used in banner
advertising (where the advertiser pays per click on their banner).
For the advertiser, the beauty of PPC adverts lie in the fact that they
are
keyword based. This means an advert will come up in response to the
search terms entered by the consumer. PPC therefore, plays a role in
acquisition and retention. It allows the advertiser to reach people who
are already in the buying cycle or are
expressing interest in what they have
to offer.
v What Is Social Media?
Social media, also known as consumer generated media or
Web 2.0 are media (in the form of text, visuals and audio) created to be
shared. It has changed the face of marketing by allowing collaboration and connection
in a way that no other channel has been able to offer.
From a strategic perspective, social
media is useful for branding, raising
awareness of the brand story and
allowing the consumer to become
involved in the story through collaboration.
Social media platforms also
play a role in building awareness, due
to their shareable, viral nature.
They can also provide crowdsourced
feedback via open graphs and
social analytics systems.
v What Is ORM?
Online reputation
management (ORM) is the process by which a brand
monitors, measures and manages the
conversations that are happening
around it online.
ORM can have a huge impact on a brand’s
reputation and its bottom line.
It is only through listening to conversations being
arrived out by its customers and potential customers that an organisation can
adequately respond and manage its situation in the market. ORM speaks to acquisition,
engagement and participation. An effective ORM tool
can assist a company in engaging with
its customers where relevant and
providing better service by responding to
queries and complaints. The insights
gained from ORM should be considered when evaluating and
optimising strategic direction.
v What IS WebPR?
Public relations are a set of functions that foster an
organisation’s ability to listen to, appreciate and respond to those people with
whom it is exchanging value. While traditional PR focuses on carefully crafted
press releases and a controlled release of information, the Internet means
that information is freely available to a wider audience, as opposed to a
select group of journalists.
WebPR allows companies to engage in a
more immediate form of
communication. Unlike the traditional
press release, WebPR is about
connecting with customers. It is used
to connect with customers and
enhance
brand awareness, exposure and SEO efforts.
No comments